Profiles with the User Profile context do not support uploading certificates to the Trusted Root certificate store. Therefore, you must create a profile with the Device Profile context and the following settings.
When creating a Workspace One profile with the User Profile context, assign them to the same Smart Group. This way, the devices managed by the user profile will trust the CA certificate chain of the device profile.
To add a device profile in Workspace One
- In Workspace One, navigate to Resources > Profiles & Baselines > Profiles.
- In the content pane, click Add > Add Profile.
- Follow the wizard pages described below.
Add Profile
Click on the name of the platform running the enrollment device.
Select Device Type
Click on the type of enrolled device.
Select Context
Click on Device Profile to enroll devices.
General
Click General in the sidebar menu to configure the following settings in the content pane.
Field | Value |
|---|---|
Name | Enter a name for the profile. |
Smart Group | Select the smart group containing the managed users or devices. |
Credentials
Click Credentials in the sidebar menu to configure the user credentials.
Field | Value |
|---|---|
Credential Source | Select Defined Certificate Authority. |
Certificate | Upload separately the certificates of the root and issuing CAs. |
Certificate Store | Select Trusted Root. |