Entrust Certificate Hub 4.0.3 has the following known issues..

ATEAM-1445

For certificates with Revocation Reason: On Hold, attempting to unhold the certificate may fail, or the Unhold option may be absent from the Actions dropdown.

ATEAM-15463

In the Custom Fields page of the web console, Certificate Hub administrators can change the display order of the custom fields. However:

  • Reordering a custom field does not change the Display Order column value.
  • Refreshing the Custom Field page reverts all changes.

Workaround: after dragging a custom field to a different position, move the Ξ drag icon within its row to make the changes persistent.

ATEAM-15933

The following endpoint filters do not display correct results on the downloaded report files.

  • is empty
  • is not empty

ATEAM-16039

Certificates without a name are not successfully synced from a Source.

ATEAM-16346

When generating a report containing a large number of certificates, the report generation may fail with an out-of-memory error.

Workaround: Increasing the heap size of the acm-api pod (for report preview) and scheduler pod (for scheduled reports) may fix this issue. A Java Heap Size parameter has been added to the deployment script to allow for manual adjustment of the allocated heap size.

ATEAM-16436

Certificate Hub does not record wildcard certificates successfully scanned by the Discovery Scanner.

Wildcard certificates are certificates containing the wildcard asterisk in the issuer and subject. 

ATEAM-16910

If a report does not have a Schedule, the Manage Schedules option is disabled from the Actions dropdown of the Report Designer page.

ATEAM-16920

Switching the language before logging in does not affect the language of the Delete and Cancel buttons in the Confirm Delete popup on the Destinations page.

ATEAM-16923

The Owner grid column is not populated when accessing the Report Schedules from the Report Designer grid.

Workaround: Access the Report Schedules grid from the navigation bar.

ATEAM-16930

The Authorities page does not display authorities missing an authority certificate.

ATEAM-16942

Switching language in the Report Designer page does not affect the labels of the grid columns.

ATEAM-16950

After the failed verification of a Destination, clicking Verify again does not trigger a new verification.

Workaround: Make any change in the create form – for example, change the Description.

ATEAM-16982

When issuing a certificate using the Key Manager (KMIP) destination, the public key ID is also referring to the private key ID

ATEAM-16986

When Certificate Hub is licensed with a FIND license, selecting the Domains widget on the Dashboard displays the following error.

Unable to show information: Forbidden. This request is not allowed.

ATEAM-16988

When Certificate Hub is licensed with a FIND license, the option to Archive certificates is missing in the Actions dropdown on the Certificates grid.

ATEAM-16997

When creating a new certificate, the downloaded chain only includes the certificate of the CA that issued the new certificate instead of including the entire chain.

ATEAM-17030

Verification fails for IIS destinations if the username includes a domain name – for example:

.\user
domain\user

ATEAM-17063

Certificate creation fails when adding an otherName field to the Subject Alternative Names.

ATEAM-17070

Administrator requests for certificate issuance with Apache, Nginx, or IIS destinations fail during the approval process if the administrator performing the approval has only the Approver role.

Workaround: Let a global administrator with the Authority role perform the approval.

ATEAM-17072

The user guide does not indicate that Python 3.9 or newer is a requirement for Apache and Nginx destinations.

ATEAM-17230

When installing Certificate Hub on Kubernetes with an external database, you can safely ignore the following error message:

Error from server (NotFound): configmaps "postgres-config" not found