The first time you add a Certificate Enrollment Gateway, you will receive an email containing license activation information. 
Subsequent Certificate Enrollment Gateway addition will not trigger a new email, including those added to a different issuing CA under the same account.
Activate your Certificate Enrollment Gateway software during the 14-day validity of the password.
- If the person managing the Enrollment Gateway is a different administrator, please forward the email as required.
- If you no longer have the original activation email or try to activate the software after 14 days, please contact Entrust Support to resend the activation email.
- If you have activated the software and need to reinstall Certificate Enrollment Gateway software, please contact Entrust Support to reset the license. You will receive the reset license via a new email.