See below for rejecting a certificate issuance or renew request.

To reject a pending certificate request

  1. Log in as an administrator with one of the following roles.
    • The global_admin role.
    • A <ca>_admin role for the certificate authority configured in the request.
    • A Certificate Role for the certificate authority and certificate profile configured in the request.
  2. Go to Control > Requests For Approval.
  3. In the main grid, click Select Action > Reject for a pending certificate request.
  4. In the Reject form, add a mandatory comment on the reason for rejecting the request.
  5. Click Reject.