The PKI Hub 1.2.0 kernel for Cryptographic Security Platform 1.1.0 adds the following known issue to the ones already described in PKI Hub 1.1.0 known issues.

Installations with Certificate Enrollment Gateway cannot be restored (CSF-704 & EDM-18536)

Cryptographic Security Platform installations with a deployed Certificate Enrollment Gateway do not support Restoring the state.

Workaround:

  1. Contact Entrust support for a new version of the csf-backup-restore.sh script
  2. Open a user session in any of the Cryptographic Security Platform installation nodes.
  3. Run the following commands to install the script. 
    sudo cp --force csf-backup-restore.sh /opt/entrust/scripts/rhel/
    sudo chmod 550 /opt/entrust/scripts/rhel/csf-backup-restore.sh
    sudo chown sysadmin:edm /opt/entrust/scripts/rhel/csf-backup-restore.sh
  4. Follow the steps described in Restoring the state to restore the state.